CRM: An Indispensable Tool for the Sustainability of Your Organisation | Solutions Metrix
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CRM Trends in 2021 for the Insurance Industry

eBooksGeneralApril 26th 2021

See how CRM systems aren’t only gaining interest but are also becoming a sheer necessity for a growing number of professionals in the insurance industry.

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Choosing for a CRM

CRM Solutions: Our Comparative Guide

best practicesMarch 24th 2021

Why the CRM is vital for your customer relationship management?   A CRM solution is a database that centralize, secure and manage the customer relationship related data. This type of software will help you to structure your activity and increase significantly its performance. As a sales or marketing manager, you most probably already know a […]

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Lead Generation —5 Errors to be Avoided

Lead Generation — 5 Errors to be Avoided

best practicesFebruary 26th 2021

As the manager of sales and business development, the lead generation is your daily challenge. To reach your objectives, you are constantly hunting leads that will then need to go through a filter process to qualify them, so you can eventually convert them into opportunities with great commercial value. However, as time goes by, you […]

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Dominating the pharma industry with a powerful CRM solution

CRMFebruary 11th 2021

The revolutionizing nature of the life science industry is challenging today’s sales representatives to be faster, sharper, and authentic. In order to meet such demands, they rely on elite, progressive CRM applications that are specifically tailored to their reality. To be highly efficient and attain aggressive objectives, they need to be more proficient in the […]

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Where Are Professional Services Headed?

WebinarsCRMFebruary 10th 2021

The Role of Technology and AI in the Service Industry Artificial intelligence and machine learning are improving the way high-quality services are provided to customers. Considering firms are increasingly using them for their projects, artificial intelligence (AI) and machine learning (ML) are being applied more and more to carry out highly complex tasks, processes, and […]

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Professional Services 2021

eBooksGeneralFebruary 10th 2021

The lockdowns caused by the pandemic across the world have accelerated new ways of doing business and communicating with customers. Combined with the role of technology, artificial intelligence, and machine learning, faster service-providing processes may become a game-changer for the industry.

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CRM Trends in 2021

eBooksGeneralFebruary 10th 2021

More companies and businesses will be adopting a CRM system for the first time in 2021. In fact, not doing so would suggest staying behind and having a harder time fighting off fierce competition or keeping up with the flow. From native machine learning and cognitive AI, or consolidated marketing tools and integrated social media, […]

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pharma-ebook

eBooksGeneralDecember 16th 2020

The revolutionizing nature of the life science industry is challenging today’s sales reps to be faster, sharper, and authentic. To meet such demands, they rely on elite, progressive CRM applications specifically tailored to their reality. Download our free E-Book on what to look for in a CRM platform for pharma and gain direct insight into […]

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How can uncertainty lead to better business in the future?

CRMSeptember 21st 2020

A CRM-focused blog about sales in 2025 It used to be so simple: a territory, a brand-new box of business cards, and a handshake. Salespeople of yore made do with the simplest tools to deliver decent results; selling a tractor, a clothing line or a dial-up Internet connection is somewhat easier when customers aren’t overwhelmed […]

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Fast forward into the future of marketing

GeneralSeptember 21st 2020

Leveraging CRM and Marketing Automations technology in today’s socio-economic landscape for tomorrow’s reality Understanding the rapidly changing needs of today’s customers and keeping them engaged is keeping marketers on their toes. It’s clear that, more than ever, the need to leverage best-in-class technology will allow companies to thrive in the years to come, as volatile […]

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Riding the Wind of Change from a Customer Relationship Management Standpoint

GeneralAugust 26th 2020

What do we know today that could help us gear up for 2025? The global pandemic is precipitating changes in how we work, do business, and deliver goods and services. Isolation is hindering social interactions, as well as business connections. The traditional methods of interacting with customers, partners, vendors, and the public have been challenged […]

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“Please hold” – Best Practices for Insurance Providers

best practicesJuly 30th 2020

Have you factored 🎶Muzak🎶 in your customer service offering? Well, if your agents are consistently putting your customers on hold to retrieve profiles over a few different systems and platforms, you should! It is well known that companies are using various strategies to attract, service and retain customers, so ambiance might be a relevant business […]

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