Demystifying Digital Transformation for Museums and Cultural Venues | Solutions Metrix
Demystifying Digital Transformation for Museums and Cultural Venues

Demystifying Digital Transformation for Museums and Cultural Venues

When it comes to managing a museum and cultural venues, it can be challenging to find the right balance between preserving and promoting your venue and its history. A customer relationship management (CRM) system can help you streamline many aspects of running your venue, including organizing and tracking visitor data, engaging with your audience, and effectively marketing your location to potential visitors.

Here are the topics that will be covered in this eBook:

  • Policy-Driven to Customer-Centric in the Insurance Industry
  • Policy-Driven vs Customer-Centric
  • Benefits of Adopting a Customer-Centric Approach 05
  • Shift to a Customer-Centric Approach with CRM
  • Benefits of a CRM-Based Policy Purchase Process
  • Broker Management
  • Quicker and Easier Processes
  • Lead Generation
  • Customer Service
  • The Future of CRM in Insurance

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What can Solutions Metrix do for the Culture venues

Solutions Metrix helps Culture venues like museums and other art galleries and art exhibition providers benefit from all the remarkable insight provided by a CRM system. Attract visitors with segmented lists based on the most relevant approaches. Culture venues can also leverage native integration with the ticketing system to build an optimized visitor-to-donator workflow and cross-sell capabilities.

Clients we've worked with

Client: McCord MuseumClient: Montreal Museum of Fine ArtsClient: Société des Musées du Québec

Demystifying Digital Transformation for Museums and Cultural Venues

Check out our webinar on the Best Practices on Museums Operation, to learn more about the topics below:

  • Continued Journey from Visitor to Member to Donor
  • More targeted invitation for expositions
  • Boutique/Shop integration
  • Discount management
  • Donation management (different donors require different approach)
  • Permanent vs temporary expositions

How Solutions Metrix can help you get there

  1. Review and assessment of your business objectives
  2. Personalized demo of CRM platforms
  3. Presentation of a typical CRM platform implementation plan
  1. Quick assessment of your potential ROI
  2. Delivery of an action plan
Your success is at the core of our mission.
We'll help you identify your needs