The revolutionizing nature of the life science industry is challenging today’s sales representatives to be faster, sharper, and authentic. In order to meet such demands, they rely on elite, progressive CRM applications that are specifically tailored to their reality. To be highly efficient and attain aggressive objectives, they need to be more proficient in the […]
Read moreThe Role of Technology and AI in the Service Industry Artificial intelligence and machine learning are improving the way high-quality services are provided to customers. Considering firms are increasingly using them for their projects, artificial intelligence (AI) and machine learning (ML) are being applied more and more to carry out highly complex tasks, processes, and […]
Read moreThe lockdowns caused by the pandemic across the world have accelerated new ways of doing business and communicating with customers. Combined with the role of technology, artificial intelligence, and machine learning, faster service-providing processes may become a game-changer for the industry.
Read moreMore companies and businesses will be adopting a CRM system for the first time in 2021. In fact, not doing so would suggest staying behind and having a harder time fighting off fierce competition or keeping up with the flow. From native machine learning and cognitive AI, or consolidated marketing tools and integrated social media, […]
Read moreThe revolutionizing nature of the life science industry is challenging today’s sales reps to be faster, sharper, and authentic. To meet such demands, they rely on elite, progressive CRM applications specifically tailored to their reality. Download our free E-Book on what to look for in a CRM platform for pharma and gain direct insight into […]
Read moreA CRM-focused blog about sales in 2025 It used to be so simple: a territory, a brand-new box of business cards, and a handshake. Salespeople of yore made do with the simplest tools to deliver decent results; selling a tractor, a clothing line or a dial-up Internet connection is somewhat easier when customers aren’t overwhelmed […]
Read moreLeveraging CRM and Marketing Automations technology in today’s socio-economic landscape for tomorrow’s reality Understanding the rapidly changing needs of today’s customers and keeping them engaged is keeping marketers on their toes. It’s clear that, more than ever, the need to leverage best-in-class technology will allow companies to thrive in the years to come, as volatile […]
Read moreWhat do we know today that could help us gear up for 2025? The global pandemic is precipitating changes in how we work, do business, and deliver goods and services. Isolation is hindering social interactions, as well as business connections. The traditional methods of interacting with customers, partners, vendors, and the public have been challenged […]
Read moreHave you factored 🎶Muzak🎶 in your customer service offering? Well, if your agents are consistently putting your customers on hold to retrieve profiles over a few different systems and platforms, you should! It is well known that companies are using various strategies to attract, service and retain customers, so ambiance might be a relevant business […]
Read moreBringing the pieces together Have you ever had to login to your sales systems only to toggle to your marketing database before accessing a client file on your phone? Individually, these systems work pretty well; they do what they’re supposed to do. But it’s the 360° view that gives you an edge; having the whole […]
Read moreA major implementation project such as a CRM can raise many questions about the economic impacts that this can bring to your business. The calculation of Total Cost of Ownership (TCO) becomes an indispensable tool to calculate the profitability of your project in the short, medium and long term. It is also important to consider […]
Read moreOdds are that your sales team is a rich amalgam of different types of personalities, backgrounds, and experiences. Yet, I’m betting that one thingmost people on your team have in common is that they’re innately driven and always looking for new ways to continue to perform at the highest levels. One of the best things you can […]
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