The 7 golden rules of a successful CRM project
The importance of a CRM system To wonder if having, or not, a CRM system is now almost being an obso[...]
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Lead Generation — 5 Errors to be Avoided
As the manager of sales and business development, the lead generation is your daily challenge. To re[...]
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How to Categorize Your Clients With CRM
The Importance of Client Segmentation Segmentation is about classifying clients according to a preci[...]
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Dashboard – The Best Friend of Sales Teams
What is a Dashboard? Figures are vital to secure the implementation of any project. They have[...]
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Social listening : a new way of listening to your clients and improve your retention and satisfaction rate
What is social listening? Which company doesn’t know how important it is to listen to its own indu[...]
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How to increase your retention rate and decrease your support expenses ?
Whatever your business is, your priority is to find new ways to increase your turnover. But many com[...]
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Why Marketing Automation is Important ?
Marketing, as many other industries, is taking advantage from the technological breakthroughs of our[...]
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How to use social medias to increase your customer’s satisfaction?
Social medias : how important it is to use them as communication tools Nowadays, the entrepreneur th[...]
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5 good reasons to invest in a CRM system
A CRM solution is a database that support centralizing, securing and managing your customer related [...]
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