{"id":33877,"date":"2025-07-08T11:18:23","date_gmt":"2025-07-08T15:18:23","guid":{"rendered":"https:\/\/solutionsmetrix.com\/non-classifiee\/liberer-la-puissance-de-gpt4-microsoft-dynamics-copilot-revolutionne-les-operations-commerciales\/"},"modified":"2025-01-07T16:22:26","modified_gmt":"2025-01-07T21:22:26","slug":"gpt4-microsoft-dynamics-copilot","status":"publish","type":"post","link":"https:\/\/solutionsmetrix.com\/fr\/article\/gpt4-microsoft-dynamics-copilot\/","title":{"rendered":"Lib\u00e9rer la puissance de GPT4 : Microsoft Dynamics Copilot r\u00e9volutionne les op\u00e9rations commerciales"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"33877\" class=\"elementor elementor-33877 elementor-30381\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d8242a6 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d8242a6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ed0740f\" data-id=\"ed0740f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d64481 elementor-widget elementor-widget-image\" data-id=\"3d64481\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"195\" src=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Picture1.png\" class=\"attachment-large size-large wp-image-30386\" alt=\"Logos d&#039;OpenAI et de Microsoft, s\u00e9par\u00e9s par une ligne verticale. Le logo d&#039;OpenAI pr\u00e9sente une ic\u00f4ne de r\u00e9seau neuronal stylis\u00e9e \u00e0 c\u00f4t\u00e9 du texte OpenAI. Le logo de Microsoft se compose d&#039;un carr\u00e9 de quatre couleurs \u00e0 c\u00f4t\u00e9 du texte Microsoft.\" srcset=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Picture1.png 780w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Picture1-300x75.png 300w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Picture1-768x192.png 768w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5987991 elementor-widget elementor-widget-heading\" data-id=\"5987991\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment puis-je commencer \u00e0 utiliser les capacit\u00e9s d'IA si j'utilise un ou plusieurs services Microsoft ? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b25c89 elementor-widget elementor-widget-text-editor\" data-id=\"2b25c89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW156870458 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW156870458 BCX0\">L&#8217;int\u00e9gration de la technologie GPT dans les services de Microsoft marque une \u00e9tape importante dans l&#8217;exploitation de la technologie GPT. <\/span><span class=\"NormalTextRun SCXW156870458 BCX0\">l&#8217;exploitation <\/span><span class=\"NormalTextRun SCXW156870458 BCX0\">de l&#8217;IA.<\/span> <span class=\"NormalTextRun SCXW156870458 BCX0\">Pour<\/span> <span class=\"NormalTextRun SCXW156870458 BCX0\">faciliter<\/span><span class=\"NormalTextRun SCXW156870458 BCX0\"> Pour favoriser l&#8217;adoption des capacit\u00e9s d&#8217;IA dans son \u00e9cosyst\u00e8me, Microsoft a lanc\u00e9 un nouveau service appel\u00e9 Copilot. Copilot utilise la technologie GPT4 et s&#8217;int\u00e8gre de mani\u00e8re transparente dans divers services Microsoft, notamment Dynamics 365. Dynamics 365 englobe une gamme d&#8217;applications professionnelles, class\u00e9es en deux familles : ERP et CRM.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e08b61 elementor-widget elementor-widget-heading\" data-id=\"7e08b61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Int\u00e9gration de Microsoft Dynamics Copilot avec l'ERP <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57a3b40 elementor-widget elementor-widget-text-editor\" data-id=\"57a3b40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW45337510 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW45337510 BCX0\">Au sein de la famille ERP, Copilot s&#8217;adresse sp\u00e9cifiquement \u00e0 Microsoft Supply Chain Center. Par <\/span><span class=\"NormalTextRun SCXW45337510 BCX0\">tirer parti de<\/span><span class=\"NormalTextRun SCXW45337510 BCX0\"> l&#8217;IA, Copilot <\/span><span class=\"NormalTextRun SCXW45337510 BCX0\">aide<\/span><span class=\"NormalTextRun SCXW45337510 BCX0\"> \u00e0 v\u00e9rifier les<\/span><span class=\"NormalTextRun SCXW45337510 BCX0\"> externes<\/span><span class=\"NormalTextRun SCXW45337510 BCX0\">externes, comme les conditions m\u00e9t\u00e9orologiques, et avertit les clients et les utilisateurs de toute commande affect\u00e9e par les conditions m\u00e9t\u00e9orologiques. <\/span><span class=\"NormalTextRun SCXW45337510 BCX0\">de l&#8217;utilisateur.<\/span><span class=\"NormalTextRun SCXW45337510 BCX0\"> de ces facteurs.<\/span><span class=\"NormalTextRun SCXW45337510 BCX0\">poursuites. Fu<\/span><span class=\"NormalTextRun SCXW45337510 BCX0\">De plus, il offre des perspectives pr\u00e9dictives en informant les clients et les utilisateurs des commandes affect\u00e9es par les stocks, le r\u00e9seau de distribution ou les mat\u00e9riaux. <\/span><span class=\"NormalTextRun SCXW45337510 BCX0\">Microsoft Dynamics Copilot <\/span><span class=\"NormalTextRun SCXW45337510 BCX0\">g\u00e9n\u00e8re des courriels contextuels en utilisant le moteur GPT, <\/span><span class=\"NormalTextRun SCXW45337510 BCX0\">fournissant<\/span><span class=\"NormalTextRun SCXW45337510 BCX0\"> compr\u00e9hensibles<\/span><span class=\"NormalTextRun SCXW45337510 BCX0\">sives bas\u00e9es sur le probl\u00e8me signal\u00e9.<\/span><span class=\"NormalTextRun SCXW45337510 BCX0\">rmation compr\u00e9hensive bas\u00e9e sur le probl\u00e8me signal\u00e9.<\/span><\/span><span class=\"EOP SCXW45337510 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335559738\":0,\"335559739\":0,\"335559740\":259}\"> <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e090699 elementor-widget elementor-widget-image\" data-id=\"e090699\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"472\" src=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/SupplyChain1-1024x604.png\" class=\"attachment-large size-large wp-image-30388\" alt=\"Une page Web pr\u00e9sentant une interface de centre d&#039;actualit\u00e9s sur la cha\u00eene d&#039;approvisionnement. La page affiche plusieurs articles d&#039;actualit\u00e9 avec des titres et des images sur des sujets tels que les inondations soudaines, la s\u00e9cheresse et les gr\u00e8ves des camionneurs. La barre lat\u00e9rale comprend des cat\u00e9gories telles que la durabilit\u00e9 et la qualit\u00e9.\" srcset=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/SupplyChain1-1024x604.png 1024w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/SupplyChain1-300x177.png 300w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/SupplyChain1-768x453.png 768w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/SupplyChain1.png 1120w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-468d99e elementor-widget elementor-widget-image\" data-id=\"468d99e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"451\" src=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/SupplyChain2-1024x577.png\" class=\"attachment-large size-large wp-image-30390\" alt=\"Un utilisateur clique sur une notification concernant des inondations soudaines dans le Michigan qui pourraient affecter la r\u00e9colte de tomates. L&#039;\u00e9cran affiche une carte et des tableaux d\u00e9taillant les fournisseurs touch\u00e9s et les plans d&#039;intervention, avec des options pour plus d&#039;informations.\" srcset=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/SupplyChain2-1024x577.png 1024w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/SupplyChain2-300x169.png 300w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/SupplyChain2-768x433.png 768w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/SupplyChain2.png 1106w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dc2eb5 elementor-widget elementor-widget-heading\" data-id=\"0dc2eb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Int\u00e9gration de Microsoft Dynamics Copilot avec le CRM <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8310999 elementor-widget elementor-widget-text-editor\" data-id=\"8310999\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW90723401 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW90723401 BCX0\">C&#8217;est l\u00e0 que sont stock\u00e9es toutes les transactions relatives aux clients, aux ventes, aux produits et aux devis. Plusieurs applications peuvent \u00eatre utilis\u00e9es, \u00e0 savoir Dynamics 365 for Sales, Dynamics Marketing, Dynamics 365 for Customer Service, pour n&#8217;en citer que quelques-unes.<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57fbc3b elementor-widget elementor-widget-heading\" data-id=\"57fbc3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Microsoft Dynamics Copilot for Sales et Viva Sales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1ca602 elementor-widget elementor-widget-text-editor\" data-id=\"c1ca602\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW169768777 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW169768777 BCX0\">Microsoft Dynamics Copilot est int\u00e9gr\u00e9 \u00e0 <\/span><span class=\"NormalTextRun SCXW169768777 BCX0\">tous<\/span><span class=\"NormalTextRun SCXW169768777 BCX0\"> les <\/span><span class=\"NormalTextRun SCXW169768777 BCX0\">Dynamics 365 for Sales <\/span><span class=\"NormalTextRun SCXW169768777 BCX0\">de Dynamics 365 for Sales<\/span><span class=\"NormalTextRun SCXW169768777 BCX0\"> comme Power Apps, Power Automate, et l&#8217;int\u00e9gration avec Microsoft Teams et Outlook.<\/span><span class=\"NormalTextRun SCXW169768777 BCX0\">.<\/span> <span class=\"NormalTextRun SCXW169768777 BCX0\">Imaginez que vous receviez un courriel d&#8217;un client <\/span><span class=\"NormalTextRun SCXW169768777 BCX0\">concernant<\/span><span class=\"NormalTextRun SCXW169768777 BCX0\"> produits qu&#8217;il souhaite <\/span><span class=\"NormalTextRun SCXW169768777 BCX0\">acheter<\/span><span class=\"NormalTextRun SCXW169768777 BCX0\"> de votre entreprise. Avec Copilot, au lieu de composer manuellement un e-mail et de rechercher des donn\u00e9es pertinentes, Viva Sales, Dynamics 365 for Sales et GPT4 analysent ensemble les donn\u00e9es et pr\u00e9sentent une option &#8220;Faire une proposition&#8221;.<\/span><\/span><span class=\"EOP SCXW169768777 BCX0\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f40daec elementor-widget elementor-widget-image\" data-id=\"f40daec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Website-Banner-Post-7.png\" class=\"attachment-large size-large wp-image-30392\" alt=\"An email composition window in a web browser within Microsoft Outlook\" loading=\"lazy\" srcset=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Website-Banner-Post-7.png 1000w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Website-Banner-Post-7-300x188.png 300w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Website-Banner-Post-7-768x480.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d591bbc elementor-widget elementor-widget-text-editor\" data-id=\"d591bbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW191902262 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW191902262 BCX0\">Cette action se connecte \u00e0 Dynamics 365 et<\/span> <span class=\"NormalTextRun SCXW191902262 BCX0\">u<\/span><span class=\"NormalTextRun SCXW191902262 BCX0\">tiliser<\/span><span class=\"NormalTextRun SCXW191902262 BCX0\">s<\/span> <span class=\"NormalTextRun SCXW191902262 BCX0\">le moteur ChatGPT pour cr\u00e9er un courriel avec les donn\u00e9es existantes, ce qui permet aux vendeurs de gagner un temps pr\u00e9cieux.<\/span><\/span><span class=\"EOP SCXW191902262 BCX0\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-565fa4e elementor-widget elementor-widget-image\" data-id=\"565fa4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"591\" src=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/viva2-1024x756.png\" class=\"attachment-large size-large wp-image-30394\" alt=\"Capture d&#039;\u00e9cran d&#039;un e-mail avec une suggestion de r\u00e9ponse de Viva Sales \u00e0 droite. L&#039;objet de l&#039;e-mail est Prix du produit et il mentionne une remise dans un caf\u00e9. La suggestion invite \u00e0 planifier une r\u00e9union le mardi \u00e0 8h00. L&#039;interface affiche les options de copie.\" loading=\"lazy\" srcset=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/viva2-1024x756.png 1024w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/viva2-300x221.png 300w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/viva2-768x567.png 768w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/viva2.png 1307w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61b9d3c elementor-widget elementor-widget-text-editor\" data-id=\"61b9d3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW93655855 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW93655855 BCX0\">\u00c0 ce stade, Outlook s&#8217;est connect\u00e9 \u00e0 votre d\u00e9ploiement Dynamics 365 for Sales et a suivi les informations de votre client (qui a envoy\u00e9 le courriel)<\/span><span class=\"NormalTextRun SCXW93655855 BCX0\"> et gr\u00e2ce \u00e0 la technologie GPT4, il vous envoie un nouvel e-mail contenant des informations d\u00e9taill\u00e9es. <\/span><span class=\"NormalTextRun SCXW93655855 BCX0\">sur le produit et l&#8217;opportunit\u00e9 que vous avez avec le client, ce qui fait gagner beaucoup de temps aux vendeurs, imaginez un gain de temps de 15 \u00e0 20 minutes.<\/span><span class=\"NormalTextRun SCXW93655855 BCX0\">utes avec chaque client, chaque jour.<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-691dcab elementor-widget elementor-widget-heading\" data-id=\"691dcab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Microsoft Dynamics Copilot pour le service client <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3b9835 elementor-widget elementor-widget-text-editor\" data-id=\"a3b9835\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW44110630 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW44110630 BCX0\">Dans Dynamics 365 Customer Service, ChatGPT joue un r\u00f4le crucial dans l&#8217;am\u00e9lioration de la performance des agents de service. Copilote <\/span><span class=\"NormalTextRun SCXW44110630 BCX0\">aide<\/span> <span class=\"NormalTextRun SCXW44110630 BCX0\">de deux mani\u00e8res :<\/span><\/span><span class=\"EOP SCXW44110630 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335559738\":0,\"335559739\":0,\"335559740\":259}\"> <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c8040a elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"9c8040a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Copilot r\u00e9dige des r\u00e9ponses contextuelles aux questions des clients par courrier \u00e9lectronique ou par chat, en s'appuyant sur les bases de connaissances et les donn\u00e9es historiques des cas pr\u00e9c\u00e9dents. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Les clients peuvent configurer un robot pour qu'il extraie des informations d'un site web d\u00e9sign\u00e9 et qu'il r\u00e9ponde aux questions des utilisateurs finaux \u00e0 l'aide de ces donn\u00e9es. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f92366 elementor-widget elementor-widget-image\" data-id=\"0f92366\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"369\" src=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Bot1-1024x472.png\" class=\"attachment-large size-large wp-image-30396\" alt=\"Capture d&#039;\u00e9cran d&#039;une interface logicielle montrant une conception de diagramme de flux. Comprend une fen\u00eatre de configuration de variable, un panneau de cr\u00e9ation de r\u00e9ponses g\u00e9n\u00e9ratives et une section de source de donn\u00e9es mise en \u00e9vidence par une URL\u00a0: https:\/\/www.MYWEBSITE.com\/env.\" loading=\"lazy\" srcset=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Bot1-1024x472.png 1024w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Bot1-300x138.png 300w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Bot1-768x354.png 768w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Bot1-1536x708.png 1536w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Bot1.png 1648w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4ba6e6 elementor-widget elementor-widget-text-editor\" data-id=\"a4ba6e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW173763477 BCX0\" lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW173763477 BCX0\">Dans cette image, le robot utilisera <\/span><\/span><a class=\"Hyperlink SCXW173763477 BCX0\" href=\"http:\/\/www.mywebsite.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW173763477 BCX0\" lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW173763477 BCX0\" data-ccp-charstyle=\"Hyperlink\">www.MYWEBSITE.com\/en\/<\/span><\/span><\/a><span class=\"TextRun SCXW173763477 BCX0\" lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW173763477 BCX0\"> pour extraire le contenu et r\u00e9pondre aux questions des visiteurs.<\/span><\/span><span class=\"EOP SCXW173763477 BCX0\" data-ccp-props=\"{\"201341983\":0,\"335559685\":1080,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-758357b elementor-widget elementor-widget-heading\" data-id=\"758357b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Microsoft Dynamics Copilot pour le marketing <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9a0e47 elementor-widget elementor-widget-text-editor\" data-id=\"e9a0e47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW109539232 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW109539232 BCX0\">Dans Dynamics 365 Marketing, <\/span><span class=\"NormalTextRun SCXW109539232 BCX0\">Microsoft<\/span><span class=\"NormalTextRun SCXW109539232 BCX0\"> copilote dynamique <\/span> <span class=\"NormalTextRun SCXW109539232 BCX0\">simplifie le ciblage de l&#8217;audience. Au lieu de construire manuellement des requ\u00eates en s\u00e9lectionnant diff\u00e9rents champs, les utilisateurs peuvent maintenant d\u00e9crire leur public cible, et le syst\u00e8me g\u00e9n\u00e9rera les conditions n\u00e9cessaires pour cr\u00e9er la liste souhait\u00e9e.<\/span><\/span><span class=\"EOP SCXW109539232 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335559738\":0,\"335559739\":0,\"335559740\":259}\"> <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40e9b7b elementor-widget elementor-widget-image\" data-id=\"40e9b7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"378\" src=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Mkt2-1024x484.png\" class=\"attachment-large size-large wp-image-30398\" alt=\"Capture d&#039;\u00e9cran d&#039;une interface Dynamics 365 Marketing affichant un g\u00e9n\u00e9rateur de segmentation. L&#039;\u00e9cran affiche des options permettant de cr\u00e9er un sous-groupe avec des conditions telles qu&#039;une limite de cr\u00e9dit sup\u00e9rieure \u00e0 12\u00a0345 et des attributs li\u00e9s aux contacts ou aux \u00e9v\u00e9nements.\" loading=\"lazy\" srcset=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Mkt2-1024x484.png 1024w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Mkt2-300x142.png 300w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Mkt2-768x363.png 768w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Mkt2-1536x725.png 1536w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Mkt2.png 1836w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-515791f elementor-widget elementor-widget-image\" data-id=\"515791f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"372\" src=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Mkt1-1024x476.png\" class=\"attachment-large size-large wp-image-30400\" alt=\"Capture d&#039;\u00e9cran de l&#039;interface Microsoft Dynamics 365 Marketing, affichant une ic\u00f4ne centrale pour rechercher et ajouter des attributs. Le panneau de droite affiche une section d&#039;aide aux requ\u00eates pour d\u00e9finir des conditions, avec des exemples tels que des p\u00e9riodes et des r\u00e9gions.\" loading=\"lazy\" srcset=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Mkt1-1024x476.png 1024w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Mkt1-300x139.png 300w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Mkt1-768x357.png 768w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Mkt1-1536x713.png 1536w, https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Mkt1.png 1843w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b89a0d elementor-widget elementor-widget-text-editor\" data-id=\"7b89a0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW83187529 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW83187529 BCX0\">Ces progr\u00e8s <\/span><span class=\"NormalTextRun SCXW83187529 BCX0\">repr\u00e9sentent<\/span><span class=\"NormalTextRun SCXW83187529 BCX0\"> n&#8217;est que le d\u00e9but d&#8217;une \u00e8re passionnante d&#8217;IA avanc\u00e9e dans les produits Microsoft. Avec <\/span><span class=\"NormalTextRun SCXW83187529 BCX0\">Microsoft Dynamics Copilot<\/span><span class=\"NormalTextRun SCXW83187529 BCX0\">les entreprises peuvent am\u00e9liorer leur efficacit\u00e9 et leur collaboration et r\u00e9volutionner leurs op\u00e9rations quotidiennes.<\/span><\/span><span class=\"EOP SCXW83187529 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335559738\":0,\"335559739\":0,\"335559740\":259}\"> <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c42d3bf elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c42d3bf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-353956d\" data-id=\"353956d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c38d2f elementor-widget elementor-widget-heading\" data-id=\"8c38d2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Si vous \u00eates int\u00e9ress\u00e9 par d'autres possibilit\u00e9s d'utilisation de Microsoft Dynamics Copilot, contactez-nous pour une consultation gratuite.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65224bb elementor-align-center elementor-widget elementor-widget-button\" data-id=\"65224bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/solutionsmetrix.com\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00c9SERVEZ VOTRE CONSULTATION<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-68354732 e-flex e-con-boxed e-con e-parent\" data-id=\"68354732\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-453cfdb8 elementor-widget elementor-widget-heading\" data-id=\"453cfdb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Autres ressources<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bdf6cf8 e-con-full e-flex e-con e-child\" data-id=\"3bdf6cf8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b648f10 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"2b648f10\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:32462,&quot;_skin&quot;:&quot;post&quot;,&quot;columns&quot;:&quot;3&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;[data-elementor-type=\\&quot;loop-item\\&quot;]&quot;,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-grid.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-loop-container elementor-grid\" role=\"list\">\n\t\t<style id=\"loop-dynamic-32462\">.e-loop-item-37593 .elementor-element.elementor-element-f80cc2d:not(.elementor-motion-effects-element-type-background), .e-loop-item-37593 .elementor-element.elementor-element-f80cc2d > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/04\/Manufacturing-Machines-for-Ebook-Cover-Solutions-Metrix.png\");}<\/style><style id=\"loop-32462\">.elementor-32462 .elementor-element.elementor-element-7aacfa9{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--overlay-opacity:0.5;--border-radius:10px 10px 10px 10px;box-shadow:0px 7px 10px 0px rgba(0, 0, 0, 0.33);--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-32462 .elementor-element.elementor-element-7aacfa9:not(.elementor-motion-effects-element-type-background), .elementor-32462 .elementor-element.elementor-element-7aacfa9 > 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.elementor-button{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );background-color:var( --e-global-color-accent );}.elementor-32462 .elementor-element.elementor-element-4f1b04b .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-32462 .elementor-element.elementor-element-4f1b04b .elementor-button{font-family:\"Open Sans\", Sans-serif;font-size:16px;font-weight:700;text-transform:uppercase;letter-spacing:0.6px;fill:var( --e-global-color-accent );color:var( --e-global-color-accent );background-color:#FC670100;border-radius:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-32462 .elementor-element.elementor-element-4f1b04b .elementor-button:hover, .elementor-32462 .elementor-element.elementor-element-4f1b04b .elementor-button:focus{color:var( --e-global-color-primary );}.elementor-32462 .elementor-element.elementor-element-4f1b04b .elementor-button:hover svg, .elementor-32462 .elementor-element.elementor-element-4f1b04b .elementor-button:focus svg{fill:var( --e-global-color-primary );}.elementor-32462 .elementor-element.elementor-element-4f1b04b > .elementor-widget-container{margin:0px 0px -3px 0px;padding:0px 0px 0px 0px;}.elementor-32462 .elementor-element.elementor-element-4f1b04b.elementor-element{--align-self:flex-start;}\/* Start custom CSS for heading, class: .elementor-element-574ec32 *\/.category-article h4 a {\n    background-color: #3A3B73 !important;\n    padding-top:3px;\n    padding-bottom:3px;\n    padding-right:15px;\n    padding-left:15px;\n    border-radius: 25px;\n}\n\n.category-webinaire h4 a{\n    background-color: #6658de !important;;\n    padding-top:3px;\n    padding-bottom:3px;\n    padding-right:15px;\n    padding-left:15px;\n    border-radius: 25px;\n}\n\n.category-communique-de-presse h4 a{\n    background-color: #c51d1d !important;;\n    padding-top:3px;\n    padding-bottom:3px;\n    padding-right:15px;\n    padding-left:15px;\n    border-radius: 25px;\n}\n.category-ebook h4 a{\n    background-color: cadetblue !important;\n    padding-top:3px;\n    padding-bottom:3px;\n    padding-right:15px;\n    padding-left:15px;\n    border-radius: 25px;\n}\n\n.category-etude-de-cas h4 a{\n    background-color: #c25252 !important;;\n    padding-top:3px;\n    padding-bottom:3px;\n    padding-right:15px;\n    padding-left:15px;\n    border-radius: 25px;\n}\n.category-temoignage h4 a{\n    background-color: #cb9b33 !important;\n    padding-top:3px;\n    padding-bottom:3px;\n    padding-right:15px;\n    padding-left:15px;\n    border-radius: 25px;\n}\/* End custom CSS *\/\n\/* Start custom CSS for heading, class: .elementor-element-e7f08d5 *\/.category-article h4 a {\n    background-color: #3A3B73 !important;\n    padding-top:3px;\n    padding-bottom:3px;\n    padding-right:15px;\n    padding-left:15px;\n    border-radius: 25px;\n}\n\n.category-webinar h4 a{\n    background-color: #6658de !important;;\n    padding-top:3px;\n   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class=\"elementor elementor-32462 elementor-27484 e-loop-item e-loop-item-37593 post-37593 post type-post status-publish format-standard has-post-thumbnail hentry category-ebook tag-manufacturing-fr tag-microsoft-fr\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7aacfa9 e-flex e-con-boxed e-con e-parent\" data-id=\"7aacfa9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-f80cc2d e-flex e-con-boxed e-con e-child\" data-id=\"f80cc2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/solutionsmetrix.com\/fr\/ebook\/transformez-votre-entreprise-manufacturiere-avec-microsoft-power-platform\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-30d2833 e-con-full e-flex e-con e-child\" data-id=\"30d2833\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7d523a9 e-con-full e-flex e-con e-child\" data-id=\"7d523a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8e4cd2e e-con-full e-flex e-con e-child\" data-id=\"8e4cd2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-574ec32 elementor-widget elementor-widget-heading\" data-id=\"574ec32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/solutionsmetrix.com\/fr\/category\/ebook\/\" rel=\"tag\">Ebooks<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7f08d5 elementor-widget elementor-widget-heading\" data-id=\"e7f08d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Transformez votre entreprise manufacturi\u00e8re avec Microsoft Power Platform<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-064426d elementor-widget elementor-widget-heading\" data-id=\"064426d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">24 juillet 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a0ae16 e-con-full e-flex e-con e-child\" data-id=\"9a0ae16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a22ede elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"5a22ede\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tPower Platform est la r\u00e9ponse de Microsoft aux solutions professionnelles complexes. Il permet aux d\u00e9veloppeurs et aux d\u00e9cideurs\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee92f52 e-con-full e-flex e-con e-child\" data-id=\"ee92f52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f1b04b elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4f1b04b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/solutionsmetrix.com\/fr\/ebook\/transformez-votre-entreprise-manufacturiere-avec-microsoft-power-platform\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<style id=\"loop-dynamic-32462\">.e-loop-item-33957 .elementor-element.elementor-element-f80cc2d:not(.elementor-motion-effects-element-type-background), .e-loop-item-33957 .elementor-element.elementor-element-f80cc2d > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2021\/10\/iStock-1294339697-1.jpg\");}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"32462\" class=\"elementor elementor-32462 elementor-27484 e-loop-item e-loop-item-33957 post-33957 post type-post status-publish format-standard has-post-thumbnail hentry category-article category-non-classifiee tag-microsoft-fr\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7aacfa9 e-flex e-con-boxed e-con e-parent\" data-id=\"7aacfa9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-f80cc2d e-flex e-con-boxed e-con e-child\" data-id=\"f80cc2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/solutionsmetrix.com\/fr\/article\/lexplorateur-de-solutions-vous-manque-t-il\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-30d2833 e-con-full e-flex e-con e-child\" data-id=\"30d2833\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7d523a9 e-con-full e-flex e-con e-child\" data-id=\"7d523a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8e4cd2e e-con-full e-flex e-con e-child\" data-id=\"8e4cd2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-574ec32 elementor-widget elementor-widget-heading\" data-id=\"574ec32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/solutionsmetrix.com\/fr\/category\/article\/\" rel=\"tag\">Articles<\/a>, <a href=\"https:\/\/solutionsmetrix.com\/fr\/category\/non-classifiee\/\" rel=\"tag\">Non classifi\u00e9(e)<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7f08d5 elementor-widget elementor-widget-heading\" data-id=\"e7f08d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">L&#8217;explorateur de solutions vous manque-t-il ?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-064426d elementor-widget elementor-widget-heading\" data-id=\"064426d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">19 juillet 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a0ae16 e-con-full e-flex e-con e-child\" data-id=\"9a0ae16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a22ede elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"5a22ede\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tAssurez-vous d'utiliser PowerApps avec Microsoft Dynamics CRM\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee92f52 e-con-full e-flex e-con e-child\" data-id=\"ee92f52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f1b04b elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4f1b04b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/solutionsmetrix.com\/fr\/article\/lexplorateur-de-solutions-vous-manque-t-il\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<style id=\"loop-dynamic-32462\">.e-loop-item-32871 .elementor-element.elementor-element-f80cc2d:not(.elementor-motion-effects-element-type-background), .e-loop-item-32871 .elementor-element.elementor-element-f80cc2d > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/Backyard-Photo-for-Case-Study-Cover-Solutions-Metrix.jpg\");}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"32462\" class=\"elementor elementor-32462 elementor-27484 e-loop-item e-loop-item-32871 post-32871 post type-post status-publish format-standard has-post-thumbnail hentry category-case-study-fr tag-case-study-fr tag-microsoft-fr tag-retail-fr\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7aacfa9 e-flex e-con-boxed e-con e-parent\" data-id=\"7aacfa9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-f80cc2d e-flex e-con-boxed e-con e-child\" data-id=\"f80cc2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/solutionsmetrix.com\/fr\/case-study-fr\/manufacturier-barrette-outdoor-livining\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-30d2833 e-con-full e-flex e-con e-child\" data-id=\"30d2833\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7d523a9 e-con-full e-flex e-con e-child\" data-id=\"7d523a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8e4cd2e e-con-full e-flex e-con e-child\" data-id=\"8e4cd2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-574ec32 elementor-widget elementor-widget-heading\" data-id=\"574ec32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/solutionsmetrix.com\/fr\/category\/case-study-fr\/\" rel=\"tag\">Case Studies<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7f08d5 elementor-widget elementor-widget-heading\" data-id=\"e7f08d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Acc\u00e9l\u00e9rer les initiatives num\u00e9riques pour augmenter les ventes, l\u2019engagement et l\u2019acquisition<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-064426d elementor-widget elementor-widget-heading\" data-id=\"064426d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">17 juillet 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a0ae16 e-con-full e-flex e-con e-child\" data-id=\"9a0ae16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a22ede elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"5a22ede\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tBarrette Outdoor Living a optimis\u00e9 ses activit\u00e9s de vente et de marketing en int\u00e9grant les outils existants au\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee92f52 e-con-full e-flex e-con e-child\" data-id=\"ee92f52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f1b04b elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4f1b04b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/solutionsmetrix.com\/fr\/case-study-fr\/manufacturier-barrette-outdoor-livining\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Microsoft a mis en \u0153uvre avec succ\u00e8s les capacit\u00e9s GPT sur toutes les plateformes, permettant aux utilisateurs de divers services, d&#8217;Office aux syst\u00e8mes ERP, de b\u00e9n\u00e9ficier de cette puissante technologie dans leurs op\u00e9rations quotidiennes. <\/p>\n","protected":false},"author":10,"featured_media":30383,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"nf_dc_page":"","footnotes":""},"categories":[544],"tags":[552,551],"class_list":["post-33877","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","tag-article-fr","tag-microsoft-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Int\u00e9gration de Microsoft Dynamics Copilot et GPT4 : Capacit\u00e9s<\/title>\n<meta name=\"description\" content=\"L&#039;int\u00e9gration de GPT4 avec Microsoft Dynamics Copilot r\u00e9volutionne les ventes, le service client et le marketing pour les op\u00e9rations commerciales.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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