{"id":33887,"date":"2025-07-05T11:19:55","date_gmt":"2025-07-05T15:19:55","guid":{"rendered":"https:\/\/solutionsmetrix.com\/non-classifiee\/meilleures-pratiques-pour-les-prestataires-dassurance\/"},"modified":"2025-02-22T19:08:02","modified_gmt":"2025-02-23T00:08:02","slug":"meilleures-pratiques-pour-les-prestataires-dassurance","status":"publish","type":"post","link":"https:\/\/solutionsmetrix.com\/fr\/article\/meilleures-pratiques-pour-les-prestataires-dassurance\/","title":{"rendered":"Meilleures pratiques pour les prestataires d&#8217;assurance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"33887\" class=\"elementor elementor-33887 elementor-28590\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fc364c e-flex e-con-boxed e-con e-parent\" data-id=\"4fc364c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-111f3f99 e-con-full e-flex e-con e-child\" data-id=\"111f3f99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2f8349 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e2f8349\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En un coup d&#8217;\u0153il :<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1389fef9 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1389fef9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Avez-vous fait des calculs ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Fournir des services d'assurance rassurants<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Tirer parti de vos syst\u00e8mes existants gr\u00e2ce \u00e0 la technologie intuitive et conviviale de Creatio <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mettre en \u0153uvre de nouvelles technologies sans tout mettre en suspens <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Un syst\u00e8me de gestion de la relation client con\u00e7u pour g\u00e9rer toutes les relations commerciales, des affili\u00e9s individuels aux courtiers. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Automatiser les fonctions essentielles de l'entreprise <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">L'argent parle : un nouvel air pour vos courtiers <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Donnez \u00e0 vos \u00e9quipes les moyens de r\u00e9aliser leur plein potentiel <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65623583 e-con-full e-flex e-con e-child\" data-id=\"65623583\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4018d68b e-flex e-con-boxed e-con e-child\" data-id=\"4018d68b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f73fdd1 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f73fdd1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-643c978\" data-id=\"643c978\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a2a99d elementor-widget elementor-widget-text-editor\" data-id=\"7a2a99d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"h-have-you-factored-muzak-in-your-customer-service-offering\"><strong><strong>Avez-vous pris en compte la &#8220;Muzak&#8221; dans votre offre de service \u00e0 la client\u00e8le ?<\/strong><\/strong><\/h2><p>Si vos agents mettent constamment vos clients en attente pour r\u00e9cup\u00e9rer des profils sur plusieurs syst\u00e8mes et plateformes diff\u00e9rents, vous devriez le faire ! Il est bien connu que les entreprises utilisent diverses strat\u00e9gies pour attirer, servir et fid\u00e9liser les clients, de sorte que l&#8217;ambiance pourrait \u00eatre un \u00e9l\u00e9ment pertinent de votre budget CapEx.<\/p><p>C&#8217;est (malheureusement) un sc\u00e9nario courant pour vos agents : ils prennent les appels, accueillent les clients, \u00e9valuent leurs besoins, les mettent en attente pour retrouver les dossiers des clients, examiner les profils d&#8217;assurance, consulter les relev\u00e9s historiques et passer d&#8217;un syst\u00e8me \u00e0 l&#8217;autre pour obtenir une vue d&#8217;ensemble des besoins d&#8217;assurance d&#8217;un client. Les clients y sont habitu\u00e9s, tout le monde le fait. Mais que se passerait-il si vos agents pouvaient afficher un profil client complet sur leur \u00e9cran lorsqu&#8217;ils accueillent un client ?<\/p><h2 id=\"h-delivering-reassuring-insurance-services\"><strong>Fournir des services d&#8217;assurance rassurants <\/strong><\/h2><p>Dans un paysage de l&#8217;assurance \u00e0 l&#8217;ancienne ou m\u00eame dans un environnement moderne, ax\u00e9 sur les portails, convivial, avec des devis en ligne, comment une r\u00e9ponse rapide, intelligente et bien inform\u00e9e de l&#8217;agent influencerait-elle le comportement de vos clients ? De mani\u00e8re positive et tr\u00e8s probablement exponentielle, si vos clients b\u00e9n\u00e9ficient d&#8217;un traitement de type hospitalier lorsqu&#8217;ils appellent et ne doivent plus indiquer leur num\u00e9ro de police trois fois avant d&#8217;obtenir quoi que ce soit.<\/p><p>Parler avec un agent bien form\u00e9 et bien \u00e9quip\u00e9, qui comprend l&#8217;ampleur de la situation, c&#8217;est gagner la moiti\u00e9 de la bataille d\u00e8s les premi\u00e8res minutes. Un outil puissant de gestion de la relation client (CRM) peut faire exactement cela. Imaginez que vous disposiez d&#8217;une plateforme unique qui regroupe tous vos fichiers clients existants, vos bases de donn\u00e9es commerciales et op\u00e9rationnelles et qui vous offre, \u00e0 vous et \u00e0 votre entreprise, une vue d&#8217;ensemble du parcours du client.<\/p><h2 id=\"h-leveraging-your-existing-systems-with-creatio-s-intuitive-and-user-friendly-technology\"><strong>Tirer parti de vos syst\u00e8mes existants gr\u00e2ce \u00e0 la technologie intuitive et conviviale de Creatio <\/strong><\/h2><p>Creatio (anciennement bpm&#8217;online) est la technologie r\u00eav\u00e9e des assureurs : elle offre une vue \u00e0 360\u00b0 des profils de vos clients en int\u00e9grant les formats et les r\u00e9sultats des syst\u00e8mes existants dans une seule plateforme et une seule interface. Il permet d&#8217;automatiser de nombreux processus de souscription et de gestion des sinistres afin de rationaliser les t\u00e2ches de vos agents et d&#8217;accro\u00eetre la satisfaction de vos clients.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-9268\" src=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2022\/05\/image2.png\" alt=\"La technologie conviviale de Creatio\" width=\"626\" height=\"454\" \/><\/figure><p>Comment ? Un jeu d&#8217;enfant avec la bonne technologie. Creatio s&#8217;est efforc\u00e9 d&#8217;automatiser les id\u00e9es commerciales en quelques minutes afin d&#8217;acc\u00e9l\u00e9rer les programmes de vente, de marketing et de service. Ils ont entrepris d&#8217;analyser et de comprendre les normes, les exigences et les d\u00e9fis du secteur de l&#8217;assurance afin de d\u00e9velopper une plateforme robuste dot\u00e9e de capacit\u00e9s d&#8217;int\u00e9gration \u00e9tendues (outils .Net, REST, SOAP, OData, API ouverte). En utilisant des donn\u00e9es provenant de diff\u00e9rents syst\u00e8mes op\u00e9rationnels, tels que les ventes, la souscription, la gestion des sinistres et des dossiers, et le marketing, la plateforme Creatio permet \u00e0 votre \u00e9quipe de service client d&#8217;atteindre ses KPI gr\u00e2ce \u00e0 une assistance omnicanale. Oui : omnichannel. C&#8217;est une bonne chose, n&#8217;est-ce pas ?<\/p><h2 id=\"h-implementing-new-technology-without-putting-everything-on-hold\"><strong>Mettre en \u0153uvre de nouvelles technologies sans tout mettre en suspens <\/strong><\/h2><p>L&#8217;int\u00e9gration de Creatio \u00e0 vos syst\u00e8mes back-end existants peut \u00eatre r\u00e9alis\u00e9e en moins d&#8217;un an. C&#8217;est quelques ann\u00e9es d&#8217;avance par rapport \u00e0 un changement technologique classique, lourd en d\u00e9penses d&#8217;investissement, pour rester comp\u00e9titif et pertinent sur le march\u00e9 actuel en constante \u00e9volution. De plus, le portail d&#8217;authentification unique Creatio Web permet de consulter les sinistres en temps r\u00e9el, d&#8217;obtenir des informations d\u00e9taill\u00e9es sur les polices, de chatter, de renouveler les polices et bien d&#8217;autres choses encore.<\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-9270\" src=\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2022\/05\/image3-1024x569.png\" alt=\"Un CRM con\u00e7u pour g\u00e9rer toutes les relations commerciales\" width=\"1024\" height=\"569\" \/><\/figure><h2 id=\"h-a-crm-designed-for-managing-all-business-relationships-from-individual-plan-members-to-brokers\"><strong>Un CRM con\u00e7u pour g\u00e9rer toutes les relations commerciales, des affili\u00e9s individuels aux courtiers.<\/strong><\/h2><p>Nous avons abord\u00e9 certaines des fonctions auxquelles vous pouvez recourir lorsque votre canal musical ne donne plus de r\u00e9sultats aupr\u00e8s de vos clients directs, mais qu&#8217;en est-il de vos courtiers ? Sur le march\u00e9 rapide et concurrentiel d&#8217;aujourd&#8217;hui, l&#8217;entretien des relations avec les courtiers est essentiel \u00e0 la croissance de l&#8217;entreprise. Ils apportent des affaires par le biais de divers canaux et d\u00e9pendent de donn\u00e9es pr\u00e9cises et opportunes pour \u00e9laborer des produits d&#8217;assurance complexes et soumettre des propositions \u00e0 leurs clients directs et \u00e0 leurs entreprises clientes. Creatio a estim\u00e9 que les relations avec les courtiers b\u00e9n\u00e9ficieraient \u00e9galement de fonctions \u00e0 fort taux d&#8217;engagement.<\/p><p>La plateforme Creatio CRM est un portail unique o\u00f9 vos courtiers rassemblent, filtrent et t\u00e9l\u00e9chargent les informations dont ils ont besoin pour vendre des polices en votre nom. Le portail assure le suivi de toutes les interactions et transactions, y compris toutes les primes d&#8217;assurance n\u00e9goci\u00e9es par les courtiers. Les courtiers entretiennent leurs relations avec leurs clients gr\u00e2ce \u00e0 l&#8217;interface Creatio qui leur permet de traiter les paiements, les demandes d&#8217;indemnisation et toutes les requ\u00eates de donn\u00e9es sans interruption. Cette fonctionnalit\u00e9 permet aux courtiers et \u00e0 leurs utilisateurs finaux de b\u00e9n\u00e9ficier d&#8217;une exp\u00e9rience utilisateur transparente, car Creatio s&#8217;est assur\u00e9 de fournir une technologie capable de s&#8217;adapter aux conventions de la plate-forme d&#8217;interface utilisateur de chaque fournisseur. La marque du courtier peut \u00e9galement \u00eatre personnalis\u00e9e sur la plateforme Creatio.<\/p><h2 id=\"h-automating-crucial-business-functions\"><strong>Automatiser les fonctions essentielles de l&#8217;entreprise <\/strong><\/h2><p>Le CRM Creatio offre des fonctions de communication manuelles et automatis\u00e9es, telles que des notifications, des notifications push ad hoc ou programm\u00e9es, du contenu, des bulletins d&#8217;information et des mises \u00e0 jour sectorielles, ainsi que des courriels cibl\u00e9s sur mesure. Ces fonctionnalit\u00e9s vous permettent de maintenir et d&#8217;approfondir vos relations avec vos courtiers, en fonction de leur statut, de leurs ventes, de leur zone g\u00e9ographique, de leur structure de commission, et bien plus encore. Veillez \u00e9galement \u00e0 exploiter toutes les donn\u00e9es transactionnelles de la plateforme pour extraire les tendances des ventes, les strat\u00e9gies de marketing, \u00e9tablir des pr\u00e9visions et des rapports.<\/p><h2 id=\"h-money-talks-a-new-tune-for-your-brokers\"><strong>L&#8217;argent parle : un nouvel air pour vos courtiers <\/strong><\/h2><p>Le suivi int\u00e9gr\u00e9 des frais, des paiements et des commissions est de loin l&#8217;une des fonctionnalit\u00e9s les plus appr\u00e9ci\u00e9es de la plateforme Creatio. Alors que la plupart des analystes et des comptables redoutent de devoir r\u00e9concilier les commissions, en particulier lorsqu&#8217;ils ont affaire \u00e0 diff\u00e9rents syst\u00e8mes incompatibles, les frais de courtage et les accords sont d\u00e9finis dans chaque profil de courtier, et les commissions sont calcul\u00e9es pour chaque transaction, ce qui permet \u00e0 votre personnel de se concentrer sur des t\u00e2ches plus importantes.<\/p><p>Et il est connu que les bonnes habitudes permettent de rester en bonne position. Des outils actualis\u00e9s, efficaces et int\u00e9gr\u00e9s vous donnent une longueur d&#8217;avance dans la gestion des courtiers ; vous pouvez suivre l&#8217;efficacit\u00e9 des ventes, les paiements de commissions, les tendances du march\u00e9, vous assurer qu&#8217;ils envoient \u00e0 leurs clients directs des informations pr\u00e9cises sur vos produits par le biais de divers canaux de communication, et analyser les produits qui fonctionnent le mieux en fonction des facteurs r\u00e9gionaux, des profils et de l&#8217;industrie.<\/p><h2 id=\"h-empower-your-teams-to-reach-their-full-potential\"><strong>Donnez \u00e0 vos \u00e9quipes les moyens de r\u00e9aliser leur plein potentiel <\/strong><\/h2><p>Si la plateforme CRM de Creatio peut acc\u00e9l\u00e9rer votre activit\u00e9, vos \u00e9quipes jouent un r\u00f4le essentiel dans la r\u00e9ussite de l&#8217;impl\u00e9mentation. Les changements de plateforme n\u00e9cessitent l&#8217;adh\u00e9sion totale de toutes les parties ; pour adopter le nouvel environnement, les nouveaux processus de travail, la nouvelle description de poste, et pour abandonner l&#8217;ancien mod\u00e8le. La formation est essentielle pour faciliter l&#8217;adoption rapide de la technologie et l&#8217;acquisition d&#8217;un soutien substantiel et d&#8217;un savoir-faire op\u00e9rationnel, et pour surmonter les r\u00e9sistances et les r\u00e9ticences au changement.<\/p><p>Le fait d&#8217;avoir des partenaires pour soutenir la courbe d&#8217;apprentissage et pour transmettre une vision de la nouvelle r\u00e9alit\u00e9 facilitera la migration et la coh\u00e9sion de la nouvelle structure. Soutenir la mise en \u0153uvre de la gestion de la relation client (CRM) est notre m\u00e9tier, et nous nous effor\u00e7ons d&#8217;accompagner les entreprises dans leurs am\u00e9liorations technologiques.<\/p><p>Creatio propose des solutions modulaires flexibles, compatibles avec les normes et les formats de fichiers du secteur de l&#8217;assurance. Il s&#8217;agit sans aucun doute d&#8217;une option int\u00e9ressante pour donner le coup d&#8217;envoi de votre transformation technologique. Pourquoi ne pas nous appeler d\u00e8s aujourd&#8217;hui pour planifier une consultation gratuite sur le <a href=\"https:\/\/solutionsmetrix.com\/fr\/tag\/article-fr\/page\/4\/\">CRM<\/a> ?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-6ba90bf e-flex e-con-boxed e-con e-parent\" data-id=\"6ba90bf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-493f0db7 elementor-widget elementor-widget-heading\" data-id=\"493f0db7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Autres 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class=\"elementor elementor-32462 elementor-27484 e-loop-item e-loop-item-37395 post-37395 post type-post status-publish format-standard has-post-thumbnail hentry category-ebook tag-creatio-fr\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7aacfa9 e-flex e-con-boxed e-con e-parent\" data-id=\"7aacfa9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-f80cc2d e-flex e-con-boxed e-con e-child\" data-id=\"f80cc2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/solutionsmetrix.com\/fr\/ebook\/playbook-sans-code-de-creatio\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-30d2833 e-con-full e-flex e-con e-child\" data-id=\"30d2833\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7d523a9 e-con-full e-flex e-con e-child\" data-id=\"7d523a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8e4cd2e e-con-full e-flex e-con e-child\" data-id=\"8e4cd2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-574ec32 elementor-widget elementor-widget-heading\" data-id=\"574ec32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/solutionsmetrix.com\/fr\/category\/ebook\/\" rel=\"tag\">Ebooks<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7f08d5 elementor-widget elementor-widget-heading\" data-id=\"e7f08d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Playbook sans code de Creatio<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-064426d elementor-widget elementor-widget-heading\" data-id=\"064426d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">25 juillet 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a0ae16 e-con-full e-flex e-con e-child\" data-id=\"9a0ae16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a22ede elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"5a22ede\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tLe Playbook est un guide ind\u00e9pendant des fournisseurs qui permet aux \u00e9quipes de fournir des applications d'entreprise de\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee92f52 e-con-full e-flex e-con e-child\" data-id=\"ee92f52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f1b04b elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4f1b04b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/solutionsmetrix.com\/fr\/ebook\/playbook-sans-code-de-creatio\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<style id=\"loop-dynamic-32462\">.e-loop-item-33338 .elementor-element.elementor-element-f80cc2d:not(.elementor-motion-effects-element-type-background), .e-loop-item-33338 .elementor-element.elementor-element-f80cc2d > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/01\/iStock-1317778359.jpg\");}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"32462\" class=\"elementor elementor-32462 elementor-27484 e-loop-item e-loop-item-33338 post-33338 post type-post status-publish format-standard has-post-thumbnail hentry category-temoignage category-testimonial tag-creatio-fr tag-manufacturing-fr tag-testimonal-fr\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7aacfa9 e-flex e-con-boxed e-con e-parent\" data-id=\"7aacfa9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-f80cc2d e-flex e-con-boxed e-con e-child\" data-id=\"f80cc2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/solutionsmetrix.com\/fr\/temoignage\/com-pleat-filter\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-30d2833 e-con-full e-flex e-con e-child\" data-id=\"30d2833\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7d523a9 e-con-full e-flex e-con e-child\" data-id=\"7d523a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8e4cd2e e-con-full e-flex e-con e-child\" data-id=\"8e4cd2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-574ec32 elementor-widget elementor-widget-heading\" data-id=\"574ec32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/solutionsmetrix.com\/fr\/category\/temoignage\/\" rel=\"tag\">T\u00e9moignages<\/a>, <a href=\"https:\/\/solutionsmetrix.com\/category\/testimonial\/\" rel=\"tag\">Testimonials<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7f08d5 elementor-widget elementor-widget-heading\" data-id=\"e7f08d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">\u00c9quilibrer la croissance avec un service \u00e0 la client\u00e8le exceptionnel gr\u00e2ce \u00e0 la CRM pour l&#8217;industrie manufacturi\u00e8re<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-064426d elementor-widget elementor-widget-heading\" data-id=\"064426d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">24 juillet 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a0ae16 e-con-full e-flex e-con e-child\" data-id=\"9a0ae16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a22ede elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"5a22ede\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tComment le CRM industriel a am\u00e9lior\u00e9 l'exp\u00e9rience client et l'\u00e9volutivit\u00e9 de Com-Pleat Filter\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee92f52 e-con-full e-flex e-con e-child\" data-id=\"ee92f52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f1b04b elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4f1b04b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/solutionsmetrix.com\/fr\/temoignage\/com-pleat-filter\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<style id=\"loop-dynamic-32462\">.e-loop-item-33965 .elementor-element.elementor-element-f80cc2d:not(.elementor-motion-effects-element-type-background), .e-loop-item-33965 .elementor-element.elementor-element-f80cc2d > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/solutionsmetrix.com\/wp-content\/uploads\/2024\/03\/iStock-1477483038.jpg\");}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"32462\" class=\"elementor elementor-32462 elementor-27484 e-loop-item e-loop-item-33965 post-33965 post type-post status-publish format-standard has-post-thumbnail hentry category-temoignage tag-creatio-fr tag-healthcare-fr tag-pharma-fr\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7aacfa9 e-flex e-con-boxed e-con e-parent\" data-id=\"7aacfa9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-f80cc2d e-flex e-con-boxed e-con e-child\" data-id=\"f80cc2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/solutionsmetrix.com\/fr\/temoignage\/creatio-no-code-crm-pour-lindustrie-pharmaceutique-les-hopitaux-et-le-secteur-de-la-sante\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-30d2833 e-con-full e-flex e-con e-child\" data-id=\"30d2833\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7d523a9 e-con-full e-flex e-con e-child\" data-id=\"7d523a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8e4cd2e e-con-full e-flex e-con e-child\" data-id=\"8e4cd2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-574ec32 elementor-widget elementor-widget-heading\" data-id=\"574ec32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/solutionsmetrix.com\/fr\/category\/temoignage\/\" rel=\"tag\">T\u00e9moignages<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7f08d5 elementor-widget elementor-widget-heading\" data-id=\"e7f08d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Creatio (No-Code CRM) pour l&#8217;industrie pharmaceutique, les h\u00f4pitaux et le secteur de la sant\u00e9<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-064426d elementor-widget elementor-widget-heading\" data-id=\"064426d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">23 juillet 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a0ae16 e-con-full e-flex e-con e-child\" data-id=\"9a0ae16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a22ede elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"5a22ede\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tL'impact du No-Code CRM de Creatio dans le secteur des soins de sant\u00e9 \u00e0 travers l'analyse vid\u00e9o d'un\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee92f52 e-con-full e-flex e-con e-child\" data-id=\"ee92f52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f1b04b elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4f1b04b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/solutionsmetrix.com\/fr\/temoignage\/creatio-no-code-crm-pour-lindustrie-pharmaceutique-les-hopitaux-et-le-secteur-de-la-sante\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>En un coup d&#8217;\u0153il : Avez-vous fait des calculs ? Fournir des services d&#8217;assurance rassurants Tirer parti de vos syst\u00e8mes existants gr\u00e2ce \u00e0 la technologie intuitive et conviviale de Creatio Mettre en \u0153uvre de nouvelles technologies sans tout mettre en suspens Un syst\u00e8me de gestion de la relation client con\u00e7u pour g\u00e9rer toutes les relations [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":28593,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"nf_dc_page":"","footnotes":""},"categories":[544],"tags":[560,567],"class_list":["post-33887","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","tag-creatio-fr","tag-insurance-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Meilleures pratiques de CRM pour les assureurs<\/title>\n<meta name=\"description\" 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