The lockdowns caused by the pandemic across the world have accelerated new ways of doing business and communicating with customers. Combined with the role of technology, artificial intelligence, and machine learning, faster service-providing processes may become a game-changer for the industry.
Read moreMore companies and businesses will be adopting a CRM system for the first time in 2021. In fact, not doing so would suggest staying behind and having a harder time fighting off fierce competition or keeping up with the flow. From native machine learning and cognitive AI, or consolidated marketing tools and integrated social media, […]
Read moreThe revolutionizing nature of the life science industry is challenging today’s sales reps to be faster, sharper, and authentic. To meet such demands, they rely on elite, progressive CRM applications specifically tailored to their reality. Download our free E-Book on what to look for in a CRM platform for pharma and gain direct insight into […]
Read moreLeveraging CRM and Marketing Automations technology in today’s socio-economic landscape for tomorrow’s reality Understanding the rapidly changing needs of today’s customers and keeping them engaged is keeping marketers on their toes. It’s clear that, more than ever, the need to leverage best-in-class technology will allow companies to thrive in the years to come, as volatile […]
Read moreWhat do we know today that could help us gear up for 2025? The global pandemic is precipitating changes in how we work, do business, and deliver goods and services. Isolation is hindering social interactions, as well as business connections. The traditional methods of interacting with customers, partners, vendors, and the public have been challenged […]
Read moreA major implementation project such as a CRM can raise many questions about the economic impacts that this can bring to your business. The calculation of Total Cost of Ownership (TCO) becomes an indispensable tool to calculate the profitability of your project in the short, medium and long term. It is also important to consider […]
Read moreIt’s not always easy to find the way within the wide range of software, between the different approaches and applications of client information systems. In this article we will clarify the nature and the utility of these two main families of software in order differentiate CRM and marketing automation. The Importance of a CRM […]
Read moreThe concept of customer relationship management (CRM) is not new. For years, organizations of all types have been deploying some type of software designed to better capture customer and prospect data, streamline business processes, and provide greater visibility into the business. However, many CRM products and implementations lack critical components needed to succeed in today’s […]
Read moreIn just a few years, marketing automation has become one of the most innovative solutions in marketing and customer relationship management. Marketing automation easily integrates with CRM, providing marketing managers a complete and evolutionary sales solution. Today, I suggest you to view a video produced by Solutions Metrix, which will allow you within two minutes […]
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