Information Technology

CRM STRATEGIES

Leverage Low Code Solutions

Most of the leading CRM solutions are evolving to empower Business Analysts and end-users to maintain and enhance these systems. Hence, it reduces the dependency on the IT team to maintain the CRM systems as compared to the legacy systems which required development efforts to build and enhance their capabilities. The out-of-the-box mobile availability of these platforms removes the dependency to build a custom application layer on legacy apps.

The dashboard interface for our CRM implementation features a menu with options like Calendar, Messages (8 notifications), Payments, and Logout. On the right, you'll find a list of contacts with profile pictures and colored status dots next to their names, powered by Solutions Metrix.

Reduce Maintenance of Multiple Systems

CRM systems provide the ability to integrate with multiple business tools and replace a number of legacy systems by maintaining meaningful customer information in a centralized platform. This benefits the end users also as they need to navigate to fewer systems to access customer information.

Reduce TCO

The calculation of the total cost of ownership (TCO) becomes an indispensable metric to calculate your IT systems profitability in the short, medium, and long term. SaaS CRM solutions decrease the pull from your infrastructure team and provider-driven upgrades require no to little IT effort. Moreover, functionalities like automated deployments, backups, source control, and HA/DR result in lower hardware and resource costs. Benefiting from pre-built add-ons and connectors with leading systems reduces time to set up integrations; thereby reducing the overall cost of ownership of the systems.

Tracking transactions in a well designed and implemented CRM system

À LA RECHERCHE D'UNE SOLUTION CRM SUR MESURE ?

Avez-vous besoin de mettre à jour votre logiciel CRM actuel ou de migrer vers un nouveau logiciel ? Ne cherchez pas plus loin que Solutions Metrix. Notre équipe d’experts en CRM a plus de dix ans d’expérience dans la fourniture de solutions CRM indépendantes des plates-formes aux principales banques et institutions financières à travers les États-Unis et le Canada.