Solutions Metrix

Advisory Excellence | Innovation in Action
OUR SUCCESSFUL CRM IMPLEMENTATION EXPERTISE
Implementations and Projects
+
Years Serving the Americas
+

Solutions Metrix, headquartered in Montreal, is your go-to partner for transformative CRM integration and consulting. We specialize in bolstering employee productivity and elevating customer experience through tailored technological solutions, guiding you through every phase of digital evolution — from CRM selection and CX strategy to seamless implementation and custom application development.

With a proven track record of over 400 successful projects and 15 years of expertise, we empower your organization through advisory excellence and turning innovation into action.

DISCOVER OUR INDUSTRIES

Leadership Team

Solutions Metrix is fueled by an unwavering passion for innovation. Our team of experienced executives combine extensive technology expertise with a deep understanding of business processes. United by our core value of “client wow,” we go above and beyond to deliver exceptional experiences. 

Sebastien Forget - President and Founder

Sebastien Forget

President and Founder

Harshjot Nijer, Vice-President Operations

Harshjot Nijher

Vice-President Operations

Linh Tran

Linh Tran

Finance Director

Nicolas Bohly, Sales Director of Solutions Metrix

Nicolas Bohly

Sales Director​

A person with shoulder-length hair and a soft smile poses in a warmly lit office environment at Solutions Metrix. The blurred background highlights modern lighting and glass elements, creating a professional yet relaxed atmosphere ideal for CRM implementation consulting.

Rishika Gardner

Marketing Director

A person with long dark hair in a black turtleneck smiles warmly in a modern, softly lit office setting, representing Solutions Metrix—a leader in CRM consulting.

Mayssa Ghoul

HR & Talent Acquisition Lead

Our Mission

At Solutions Metrix, we are on a mission to empower and advocate for organizations through innovative CRM solutions that revolutionize customer and employee experiences. By aligning technology with strategic business goals, we champion a unique consultative approach that accelerates user adoption and delivers measurable success, driving meaningful impact and enduring value for our clients.

Customer-focused excellence

Customer-Focused Excellence

Our dedication to our customers is relentless. We delve deep into their unique needs, crafting solutions that surpass conventional platforms, and driving a meaningful, measurable impact at every stage of their organizational evolution.

Solutions-driven philosophy

Solutions-Driven Philosophy

Platforms may change, but our unwavering commitment to delivering impactful business solutions endures. We approach every project with a consultative mindset, prioritizing strategy and addressing challenges unique to your organization, over products to ensure successful outcomes. Every. Single. Time. 

Empower through innovation

Empower Through Innovation

We are driven by our passion for empowering clients, employees, and partners through innovative, tailored solutions that meet their unique needs. Collaboration is at the heart of what we do. By working together, we navigate the ever-changing landscape of CRM technologies, ensuring that everyone thrives and succeeds as one.

Our Vision

Elevating Experiences through Technological Excellence
At Solutions Metrix, we don’t just empower businesses; we elevate every experience. Join us on this exciting and meaningful journey of innovation and empowerment. Together, let’s shape a future where excellence is the standard and possibilities are limitless.

Approach of Solutions Metrix

Our Approach

We focus on harmoniously connecting technology’s capabilities with tangible business benefits. By expertly managing change, we ensure that technological advancements are seamlessly integrated into your business processes for maximum impact.

Uniques of Solutions Metrix

Our Uniques

We combine a consultative approach with a strong focus on user implementation to deliver real ROI for our clients. Our platform-agnostic philosophy guarantees project success, regardless of the CRM platform in use, empowering your organization to thrive and evolve in any environment.

Niche of Solutions Metrix

Our Niche

We are consultants who thoughtfully connect the worlds of business and technology, specializing in customer relationship management. We enhance customer interactions through tailored technology solutions, elevating engagement and driving growth.

Ready for a Tailored CRM Solution?

Looking to upgrade your current CRM or make the switch to a better system? Solutions Metrix is your ideal partner!

Take the first step—schedule your discovery session today and let us help you transform your customer experience.