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Harshjot Nijher

Most Recent Resources

By:

Harshjot Nijher

Articles

Technology Enablement Isn’t Digital Transformation

February 4, 2026

Digital transformation happens when credit unions redesign processes, clarify ownership, and change how decisions are made—technology simply enables

Articles

Crawl-Walk-Run vs. I-Want-It-All

January 27, 2026

Big-bang CRM launches often fail in financial services because they ignore organizational reality. A crawl-walk-run approach builds trust,