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AUTHOR

Myroslava Kryvoshei

Solutions Metrix Author

Myroslava Kryvoshei is an experienced author specializing in digital transformation and CRM strategies. Her work focuses on helping credit unions and insurance companies enhance customer engagement and streamline operations. Through her articles, case studies, and webinars, Myroslava shares practical insights into modern CRM implementations and business growth strategies.

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Most Recent Resources

By:

Myroslava Kryvoshei

Creatio’s No-Code Playbook

25 July 2025

The Playbook is a vendor-agnostic guide that empowers teams to deliver business applications of any complexity with No-Code.
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Aligning and optimizing international collaborations, from agreements to travels

25 July 2025

Read about advanced automation solutions to pain points in higher education related to delegations, agreements with institutions, and
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Transform Your Manufacturing Business With Microsoft Power Platform

24 July 2025

The Power Platform is Microsoft’s answer to complex business solutions. It empowers developers and decision makers to use
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Keeping Up to Date With CRM: What to Expect In 2025?

23 July 2025

Are you looking to personalize your business model, improve customer retention, or automate certain processes? Learn how to
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Driving Digital Transformation in the Transportation Industry

22 July 2025

There is no doubt that the transportation and logistics industry is going through a digital revolution. With new
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Customer Experience Trends and CRM Playbook

21 July 2025

To celebrate the occasion, we’ve compiled our must-know best practices and trends around Customer Experience, backed by our
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Tech Trends in The Retail Industry

20 July 2025

As technology evolves, so do businesses and how they can optimize their systems to improve customer experience. CRM
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5 Keys to a Successful CRM Implementation for Credit Unions

19 July 2025

Unlock credit union member engagement with our eBook: '5 Keys to Successful CRM Implementation for Credit Unions.' Discover
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One-to-one personalized marketing and growth marketing to increase b2b2c and e-commerce sales

19 July 2025

How NAOS revolutionized its retail strategy with personalized marketing, enhancing B2B2C relations and boosting e-commerce sales effectively.
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Policy-Driven to Customer-Centric in the Insurance Industry

18 July 2025

Many insurers are turning to CRM tools to reshape their business from a policy-driven to a customer-centric organization
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