INTEGRATION PARTNER | AGENTIC CRM & WORKFLOWS

Creatio Dashboard

YOUR TRUSTED CREATIO CRM CONSULTANT

As a trusted Creatio partner, we specialize in agentic CRM and workflow implementation powered by no-code and AI at its core. Our team helps organizations design, automate, and optimize customer and operational workflows using Creatio’s AI agents and visual no-code tools. By natively combining CRM applications and intelligent automation on a single platform, we deliver the fastest time-to-value and help our clients achieve the highest ROI, regardless of industry or complexity.

CREATIO CRM IMPLEMENTATION SERVICE

CRM CONSULTING

To help you succeed with your Creatio initiative, we begin by understanding your current workflows, objectives, and operational challenges. Our consultants focus on agentic workflow strategy, AI agent design, and no-code governance, ensuring your Creatio CRM and workflow platform is aligned to your business priorities.

CRM IMPLEMENTATION

Our methodology is centered around User Adoption, ensuring employees remain motivated and engaged while adapting to new processes. By leveraging Creatio’s no-code and AI-native architecture, we embed AI agents from day one and enable business users to visually customize workflows without coding. Our integration specialists work closely with your teams to deliver seamless connections and scalable, production-ready solutions.

CRM OPTIMIZATION

Following implementation, we help organizations continuously evolve their Creatio environment through ongoing workflow optimization and AI agent refinement. Without requiring code changes, we adapt processes, enhance automation, and improve performance over time—ensuring sustained adoption, operational efficiency, and measurable ROI improvement as business needs grow.

CRM SUPPORT

Our customers can access flexible support through a bank of hours that extends beyond traditional issue resolution. This model provides AI-enhanced support, continuous workflow improvements, and expert guidance on optimizing automations and integrations—allowing teams to enhance performance and extract ongoing value from their Creatio platform as needed.

CREATIO CRM SOLUTIONS

CREATIO SALES

Unlock maximum flexibility across your sales operations with Creatio Sales, delivering end-to-end agentic sales workflows powered by AI agents.

CREATIO SERVICE

Experience advanced adaptability in customer service workflows of any complexity with Creatio Service, a modern service platform designed for AI-driven, agentic service workflows.

CREATIO MARKETING

Innovate your marketing operations with Creatio Marketing, enabling AI-powered lead-to-revenue orchestration through intelligent campaign and journey automation.

OUR SUCCESSFUL CRM IMPLEMENTATION EXPERTISE
Implementations and Projects
+
Years Serving the Americas
Client Satisfaction Rate
%

THESE COMPANIES USE
CREATIO CRM

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Top 5 things we like about Creatio

The Creatio CRM platform can be customised rapidly using visual, no-code designers and natural language, eliminating the need for traditional development.

Every step of sales, marketing, and customer service is modelled as a workflow, enhanced with AI agents that support automation and decision-making. The workflows and business process designer are powered by Creatio Studio, enabling complex automations to be built and easily adapted by both business and IT teams.

Creatio has rapidly emerged as a recognized leader in the CRM and workflow automation space, consistently acknowledged by industry analysts.

Its agentic CRM & workflow platform allows organizations to deploy solutions quickly, and achieve the fastest time-to-value compared to legacy CRM platforms—without the overhead of heavy development cycles.

Creatio offers an intuitive approach to managing the sales funnel by orchestrating the entire process through agentic sales workflows powered by AI agents, rather than relying on rigid lead-to-opportunity conversions.

With Creatio CRM, digital engagement is not delivered as an “external” module. Customer and prospect interactions—both traditional and digital—are natively integrated and AI-driven, providing a unified, agentic view that connects every interaction directly to workflows and outcomes.

Creatio Marketing is fully embedded into the agentic CRM & workflow platform, enabling marketing workflows to operate seamlessly alongside sales and service.

With AI agents embedded by default, marketing teams can automate campaigns, manage leads, and collaborate across teams within a single, unified interface—unlike fragmented CRM solutions.

OUR CUSTOMIZED APPLICATIONS AND CONNECTORS

Shopify connector
for
Creatio

Bidirectional connector to upload contacts, products, and orders from Creatio to Shopify and back, providing validity to the links between entities.

'Refresh active page' process element for Creatio

New process action added to process designer, which allows you to refresh user’s current active page in UI from a process.

Easy attachment field editing
for Creatio

This add-on switches common Attachments detail to editable grid mode

Action panel activity background color for Creatio

This add-on allows you to change color for activities in actions dashboard container

Canada Post Address Complete connector for Creatio

Find any address in Canada directly from address page in Creatio

Email process elements
for
Creatio

New process actions added to process designer, which allows you to create an email activity with different sending options

Bulk owner update
for
Creatio

Bulk update of the Owner field for selected records

Autohide Fields
for
Creatio

Enhance your Creatio user interface experience! This add-on is automatically cleaning-up a page un-used space appeared after field is hidden from the page.

Jack Henry Symitar connector for Creatio

Jack Henry Symitar Connector allows you import Accounts, Names, Shares, Loans and Cards to Creatio.

The image displays a logo with the word "fiserv" in white, lowercase letters, set against a background transitioning from dark blue on the left to orange on the right, embodying a seamless blend of innovative solutions and CRM consulting expertise.

Fiserv connector for Creatio

Unlock your financial institution’s full potential with the Fiserv-Creatio integration connector.

The image showcases the MeridianLink logo in white text against a dark blue to orange gradient background, embodying the seamless innovation of CRM Implementation.

Meridianlink connector for Creatio

A tool for synchronizing data between the two systems.

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Creatio CRM Frequently Asked Questions
FAQs

Creatio CRM is an agentic CRM and workflow platform with no-code and AI at its core, designed to automate customer and operational workflows. Unlike traditional CRM systems, Creatio allows organizations to configure workflows, applications, and AI agents using visual designers and natural language, without writing code. This native combination of CRM applications and AI-driven automation enables faster adaptation to business change and delivers measurable outcomes from day one.

Creatio CRM is designed to deliver the fastest time-to-value through its agentic, no-code platform. With AI agents embedded from day one, both business and IT teams can collaborate to design, configure, and evolve workflows using intuitive visual tools. This approach reduces dependency on custom development and enables organizations to deploy and start realizing value in a shorter time frame.

Yes, Creatio CRM is built for enterprise-grade scalability, making it suitable for organisations at any stage of growth. Its modular architecture allows businesses to expand functionality as needed, while AI-driven automation supports increased volume, complexity, and performance without added operational overhead—ensuring sustainable, long-term growth.

Yes, Creatio CRM supports native workflow orchestration and AI-powered integrations across a wide range of third-party systems, including ERP, accounting, marketing, and communication platforms. With pre-built connectors, APIs, and integration tools, organizations can synchronize data seamlessly while embedding integrations directly into automated workflows and decision processes.

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