Empowered with the knowledge and expertise needed to handle your Dynamics 365 CRM implementation, our team is dedicated to helping you unlock your true business potential. Regardless of your industry and specific needs, we will work with you to ensure a tailored approach that meets your unique requirements. Please leave it to your CRM partner to help you achieve your goals with confidence!
To assist you in achieving success with your Microsoft Dynamics 365 CRM project, we begin by understanding your objectives, vision, and circumstances. Our team of consultants will collaborate with you to choose the appropriate platform and develop a plan compatible with your budget and schedule.
Our methodology is centered around prioritizing User Adoption. We understand the importance of employee motivation and engagement in adapting to new processes. As your partner, we will work to achieve your goals while our integration specialists ensure top-notch system connections are created for you.
After implementing your Dynamics 365, our commitment to your success continues. We are dedicated to providing you with various resources to help you optimize your processes and surpass your competition. These resources include regular updates, technical support, and best practice training.
Our customers can purchase a bank of hours that they can use for a specific support project or a set of services and consultations. This allows them to access our implementation services whenever they require them without the inconvenience of purchasing each service individually.
Elevate your sales strategies with Microsoft Dynamics 365 Sales, where our team, equipped with your dedicated Microsoft Dynamics CRM consultant, stands ready to guide you through transformative solutions. The expertise of our Microsoft CRM implementation team ensures a seamless and powerful sales management experience.
Enhance agent capabilities with AI-powered tools for quick case resolution, backed by the expertise of a dedicated Microsoft Dynamics CRM consultant throughout your Microsoft CRM Implementation journey with us.
Your Microsoft CRM implementation makes serving customers straightforward with a single, adaptive platform that delivers prompt insights and secured interactions.
Craft personalized customer journeys with Microsoft Dynamics 365 Marketing, backed by an experienced Microsoft Dynamics CRM consultant from our team. Create, forecast, and deliver content through various channels, leveraging AI-based suggestions for content, channels, customer grouping, and analytics.
Along with the usual CRM for sales, marketing and services, it is surrounded by other D365 products such as field service, operations, finance and project service automation.
Microsoft Dynamics 365 connects with all Microsoft products seamlessly; for example Teams, Outlook, Power BI, SharePoint, One Note, LinkedIn, Windows, Exchange, etc.
The possibility to create apps to manage different sets of users and their core functions. For example, the Sales module of Dynamics comes with an OOB app called Sales Hub. The Customer service module comes up with a Customer service Hub. Businesses can create as many custom module apps as required to set tailored experiences for all D365 users.
The core of this concept is the Microsoft Common Data Model, which is a shared business database. It is the glue that connects all data and processes so that you can say goodbye to multiple silos of information.
Power Apps: Anyone who isn’t familiar with IT can build a PowerApp for a specific use, like for collaborators that don’t need to be CRM users. This makes it simple for users and very cost-effective. It is also supported by the MDM, which has all the required data elements.
Power BI: Make informed, confident business decisions by putting data-driven insights into everyone’s hands.
Power Automate: Boost business productivity to get more done by giving everyone the ability to automate organizational processes.
Power virtual agents: Easily build chatbots to engage conversationally with your customers and employees with no coding required.
Application designed for sales reps to track tasks related to store visits, as well as the documents needed for follow-up.