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Testimonials

CRM solution that streamlines & automates operations across multiple business areas

Published on November 9, 2024

Logo of Groupe Forget, an audioprosthetist company. It features the company's name in bold letters and a stylized ear symbol on the right, representing expert hearing care services and consulting expertise.

Home / Testimonials / CRM solution that streamlines & automates operations across multiple business areas

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Find out about Groupe Forget’s project experience in moving to a forward-thinking CRM solution that streamlines & automates operations across multiple business areas.​

ABOUT THE CUSTOMER

Groupe Forget is the largest network of audio prosthetists in Quebec, operating over 90 clinics across the province. Their mission centers on helping people with hearing loss rediscover the pleasure of hearing while delivering exceptional service that meets the unique needs of patients.

Through the partnership with Polyclinique de l’Oreille, they coordinate appointments with ENT doctors and audiologists in the majority of their clinics.

Since 1985, Groupe Forget has set the standard for hearing correction and customer service, with an extensive network and deep expertise that patients and employees can count on.

A man with light skin and short hair is smiling, wearing a dark suit jacket over a light-colored shirt, embodying the confidence of CRM consulting. The background is a gradient of dark blue to orange.

"We felt like partners, not just a simple client, they are professional, proactive and always looking for innovative solutions that are well adapted to the business and the market."

Christian Beaulieu
Vice President of Operations and Business Development

LEARN ABOUT...

  • How did Groupe Forget hear about us.
  • What was their experience with the consultation process.
  • Find out how satisfied they were with the way we handled their project.
  • What would Groupe Forget say to someone considering doing business with us.

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