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Category: Articles

CRM & GDPR: What the “GDPR” Means for Canadian Businesses

February 15, 2024

Make sure you don’t lose contact with mass email The General Data Protection Regulation is a control measure

Improving the browsing experience of the visitor of your website: The best practices

February 15, 2024

While we are in the middle of a digitalization era, you shouldn't ask yourself is you should be

Keeping Up to Date with CRM Trends in 2024: Here’s What to Expect​

February 14, 2024

Learn more about the top CRM trends in 2024 and get the most out of your CRM solution

How to increase your retention rate and decrease your support expenses?​

February 13, 2024

Whatever your business is, your priority is to find new ways to increase your turnover. But many companies

CRM Dashboard – The Best Friend of Sales Teams

February 12, 2024

The dashboard is an important customer relationship management (CRM) system feature. Learn how it helps sales teams get

CRM – An Indispensable Tool for the Sustainability of Your Organization​

February 11, 2024

CRM is a set of systems for optimizing and maintaining relationships between a company and their customers, which

The 7 golden rules of a successful CRM project

February 10, 2024

In order to increase your chances of success during your project, you better start thinking about how to

What Is Customer Segmentation: Examples, Models, and Tools

February 10, 2024

Categorizing clients into distinct groups based on various criteria leads to more tailored offers and communication strategies. CRM

CRM Tools: Differences Between CRM and Marketing Automation

February 9, 2024

In this article we will clarify the nature and the utility of CRM and marketing automation in order

CRM Strategy: Do you know your customers well?

February 9, 2024

You are already used to consolidate your database by adding listings of contacts. But in order to be