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Ebook

Keeping Up to Date With CRM: What to Expect In 2024?

Are you looking to personalize your business model, improve customer retention, or automate certain processes? Learn how to use the latest CRM capabilities to accelerate your business

Published on December 1, 2024

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Home / Ebooks / Keeping Up to Date With CRM: What to Expect In 2024?

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However, with constant technological advancement in CRM features, it is crucial to understand how to take advantage of the new capabilities to establish a competitive advantage and improve internal productivity and customer service.

Learn how to use below CRM capabilities to accelerate your business:

  • Artificial Intelligence (AI)
  • Integration with IoT
  • Automation Improvements
  • Integration of Business ProcessAutomation (BPA) with Unstructured Data
  • Mobile CRM & Social CRM
  • Self-Service And Simple CRM​
  • Voice and Conversational UI
  • The Future of CRM​
GET EBOOK NOW

How Solutions Metrix can help you get there

  • Review and assessment of your business objectives
  • Quick assessment of your potential ROI
  • Personalized demo of CRM platforms
  • Delivery of an action plan
  • Presentation of a typical CRM platform implementation plan
GET EBOOK NOW

Why Utilizing CRM Trends is Key to Business Innovation

A modern CRM system develops a more efficient, data-driven company. Whether you’re looking to personalize your business model, improve customer retention, or automate certain processes, CRM is your best bet. A functional and user-friendly CRM can provide a number of useful benefits for your business, including:
  • Higher Conversions
  • Proactive customer service
  • Better customer retention
  • Advanced Organization and Process Automation
  • Accurate performance tracking and data visualization
WATCH THE WEBINAR NOW

Other resources

  • Articles

Keep a Close Eye on Your Leads with a CRM​

February 24, 2025

In this increasingly competitive economic environment, your daily priority is to generate enough leads and to convert them
Learn more
  • Articles

How to increase your retention rate and decrease your support expenses?​

February 24, 2025

Whatever your business is, your priority is to find new ways to increase your turnover. But many companies
Learn more
  • Articles

CRM – An Indispensable Tool for the Sustainability of Your Organization​

February 24, 2025

CRM is a set of systems for optimizing and maintaining relationships between a company and their customers, which
Learn more
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