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Press Release

Two Integration Solutions from Solutions Metrix, Creatio’s Partner, for Financial Institutions

Published on November 10, 2023

Home / Press Releases / Two Integration Solutions from Solutions Metrix, Creatio’s Partner, for Financial Institutions

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The Jack Henry Symitar connector for Creatio and the Fiserv connector for Creatio are two digital solutions that partner Solution Metrix has provided, according to Creatio, a global provider of a no-code platform to automate processes and CRM with the greatest amount of freedom. These connectors will completely transform the financial services industry because of their seamless interaction with key banking systems. The forthcoming months will see the solutions’ release.  

For credit unions (CU) and other financial organizations, the Jack Henry Symitar connector facilitates smooth integration with Jack Henry Symitar, a top-core banking solution. With Creatio’s app, users can gain an edge and make well-informed decisions. 

The Fiserv connection makes integrating Creatio with the Fiserv platform, a well-known program for safe and secure online payments, easier. Thanks to this integration, users will be able to customize services and improve the entire customer experience, providing them with a complete customer view.  

Users may effortlessly move vital financial data from Jack Henry Symitar/Fiserv to Creatio using both connectors, including deposits, loans, accounts, and more.  

The following are some ways that the new connectors will expand Creatio’s core features:

  • Provide 360° Customer Insights: A thorough customer view can help Creatio users better serve their consumers and offer individualized financial services.  
  • Improve Real-time Data Synchronization: The apps will make sure that crucial financial data is continuously synchronized between Symitar/Fiserv and Creatio. This will ensure that all parties are up to date with the most recent information, minimize the need for manual data entry, and lower mistake rates.  
  • Enhance Workflow Automation: By simplifying the design and automation of workflows involving Symitar/Fiserv and Creatio, important procedures like account management and customer onboarding will be optimized, and inefficiencies and unnecessary work will be successfully removed.  
  • Improve Decision-Making: Creatio customers will have access to advanced analytical tools that will enable them to extract insightful meaning from their financial data. This will enable them to make well-informed decisions and stay ahead of the competition in the ever-changing market. 

For CUs, insurance firms, or banks of any size, the Jack Henry Symitar connector for Creatio and the Fiserv connector provide a number of benefits. They increase efficiency by reducing human labor and automating workflows and data transfer. The applications increase cost-efficiency by decreasing errors, saving time and resources, and freeing up users to concentrate on critical activities. By guaranteeing data correctness and uniformity across Jack Henry Symitar and Creatio, as well as the Fiserv platform, errors are reduced and data integrity is maintained. The apps’ ultimate goal is to keep FinServ institutions competitive by utilizing innovative technology to improve customer service.  

Although the solutions are still in development, they will soon be available on the Creatio Marketplace.  

About Solutions Metrix  

We provide optimization solutions by centralizing data into a single platform, CRM, with reputable providers like Creatio to address the unique needs and challenges credit unions face. With automated procedures and smooth departmental connections, your organization may welcome operational efficiency and customized member communication. Our dedication lies in assisting you in providing an exceptional member (and employee) experience, starting from the planning stage and continuing through implementation and change management.  

What makes us unique: As a group of experts in CRM integration and business consulting, we recognize that genuine change goes beyond technological advancements. Thanks to our people-first philosophy, we do not just install software—we ensure your staff is excited to utilize it daily. Our clients tell us they enjoy it that way because we are not like other tech companies.

 About Creatio   

Global provider Creatio offers a no-code platform that allows for the most flexibility in automating CRM and workflows. This deep-seated concern is reflected in the continuous enhancements they make to their platform, ensuring it remains responsive to user needs and industry trends. Creatio focuses on technological excellence and prioritizes building strong, supportive relationships with everyone they serve. 

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