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  • Articles

20 Years of CRM Implementation: Lessons from a Founder

December 22, 2025

After 20 years leading CRM implementations, one lesson stands above the rest: technology evolves quickly, but success depends
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  • Articles

AI Won’t Take Your Job… But It Will Gladly Take Your Busywork

December 22, 2025

AI isn’t here to replace your people—it’s here to remove the busywork holding them back. Learn how AI-powered
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  • Articles

What a CRM Won’t Do (And Why That’s a Good Thing)

December 22, 2025

CRM projects rarely fail because of the platform. They fail because foundational questions about strategy, alignment, processes, and
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  • Articles

The Real Reason CRM Projects Fail? You Didn’t Ask This First.

December 22, 2025

CRM projects rarely fail because of the platform. They fail because foundational questions about strategy, alignment, processes, and
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  • Events

Bank Leaders’ Executive Dinner: Strategy, Insights & Connections

December 4, 2025

Banking Executive Dinner: The AOBA Connect Ocean Prime, PhoenixFebruary 1, 2026 6:30 PM – 9:30 PM Reserve Your

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  • Articles

Keep a Close Eye on Your Leads with a CRM​

July 25, 2025

In this increasingly competitive economic environment, your daily priority is to generate enough leads and to convert them
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  • Ebooks

Keeping Up to Date With CRM: What to Expect In 2025?

July 23, 2025

Are you looking to personalize your business model, improve customer retention, or automate certain processes? Learn how to
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  • Ebooks

Customer Experience Trends and CRM Playbook

July 21, 2025

To celebrate the occasion, we’ve compiled our must-know best practices and trends around Customer Experience, backed by our
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  • Articles

How to increase your retention rate and decrease your support expenses?​

July 16, 2025

Whatever your business is, your priority is to find new ways to increase your turnover. But many companies
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  • Articles

CRM – An Indispensable Tool for the Sustainability of Your Organization​

July 15, 2025

CRM is a set of systems for optimizing and maintaining relationships between a company and their customers, which
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